Mortgage Loan Originator

Phoenix, AZ, USA - 54353

Mortgage loan originators educate, advise, and guide potential borrowers through the loan application process. They have a passion for helping people and possess the ability to understand and navigate complex financial documents. They typically work full time in banks or other lending institutions but may coordinate with real estate agents, financial planners, and others from outside their workplace to attract new clients.
Mortgage loan originators study continuously to stay abreast of changes in laws or loan options. They are also passionate about educating and advising their customers on those topics. Candidates must be licensed and registered by the Nationwide Multistate Licensing System in order to work, and employers typically prefer that they have a bachelor’s degree in business administration or finance. In addition, successful mortgage loan originators possess the following skills:

  • Banking and lending legal knowledge – a strong understanding of state and federal laws surrounding loans is crucial, both for educating clients on how the process works and for checking the accuracy of applications
  • Accounting experience – in order to advise applicants on which loan is best for them, mortgage loan originators must be able to analyze their clients’ finances and understand how that influences their options
  • Salesmanship – although this is only one of several skills needed to successfully close new loans, it is nevertheless vital to have a solid understanding of how sales pipelines work and which techniques help convert leads into clients
  • Service orientation – securing a mortgage can massively impact a person’s life, so a mortgage loan originator must always have the best interests of their clients at heart when advising on their options
  • Communication skills – whether communicating with potential borrowers or lenders, mortgage loan originators must be able to discuss complex and sometimes sensitive subjects with clarity and tact
While the term “mortgage loan originator” implies tasks focused on only the beginning of the loan application process, their core duties actually extend all the way to loan approval and closing. Based on an analysis of job listings and resumes of practicing mortgage loan originators, these duties include:

Maintain Referral Relationships and Approach Leads
Although the marketing or sales team of a lending institution may help bring in new loan applicants to some extent, it is often the responsibility of the mortgage loan originator to attract potential borrowers. They do this by cultivating relationships with real estate agents, financial planners, accountants, and others, who then refer their clients to them.

Advise Applicants on Loan Options
Mortgage loan originators interview applicants to assess their loan requirements. They are familiar with all of the different kinds of loans available and are able to advise applicants on which option is best suited for their needs.

Analyze and Submit All Applicant’s Required Documentation
The entire loan application includes but is not limited to documentation from credit bureaus, financial institutions, and employers. Mortgage loan originators gather and analyze each document, ensuring that it is accurate and fulfills application requirements. They then input the application into a system and submit it for approval.

Oversee Loan Process Through Closing
Mortgage loan originators monitor the loan application as it waits for approval from the lender. They provide progress reports to their clients, and if any discrepancies should arise between the lender and the potential borrower, they help to resolve them.

Provide Ongoing Customer Support

Although mortgage loan originators often receive a commission for each loan they close, the most important element of success is not clever salesmanship, but excellent customer service. They do this by providing education, advice, and progress reports, answering questions, and resolving problems.
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